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Customer Service, a Lost Art?

I realize that a prior blog (3/19/17) related an incident that involved poor customer service. Recent encounters experienced by myself, family and friends, however, have prompted me to revisit this topic. As I noted in my prior blog, I’m very familiar with customer service. For fifty years I worked in assorted venues of the customer… Continue reading Customer Service, a Lost Art?

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A Rocky Winter

The temperatures have finally risen and stabilized to more spring-like––sometimes summer-like––levels. An array of color has returned to the earth as the trees and flowers bud, leaf and bloom. Pollen fills the air, dusts everything, and allergic reactions abound. A-choo! Yes, that’s right, no matter how harsh or pleasant their surroundings might be, some typically… Continue reading A Rocky Winter

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Write What?

Here I sit, brokenhearted Came to write, but never started   Borrowing from a familiar rhyme, I rephrased the bathroom-stall entertainment to express my current situation––writer’s block. Yes, it happens to most creative writers. For most of us, it’s a temporary malady. I hesitate to say all creative writers suffer from the problem because it… Continue reading Write What?

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Story time

Writing prompts can take many forms. Often, prompts arise from single words or complete sentences. Other inspirations may evolve from simple phrases or questions. My writing instructor used all of these instigators, plus another tactic––multiple-object prompts. She would stand before the class with a sly grin on her face, write four unrelated items on the… Continue reading Story time

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BAD BEAR PRAYER

Spring is here––at least, that’s the rumor––a time for new growth and fresh perspectives. Although most of the U.S. has been enduring a rollercoaster ride of temperatures and precipitation, the environmental fluctuations haven’t stopped trees from budding or flowers from blooming. A recent hike in the Ozark wilderness reminded me that, for outdoor adventurers, spring… Continue reading BAD BEAR PRAYER

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Spirit Cloud

I have dealt with epilepsy since high school, which means some of my days did not start out as well as most others. Thankfully, age, diet, and medication seem to have tamed the disorder and put the worst days behind me. The following story relates one of the more questionable days that occurred while I… Continue reading Spirit Cloud